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Darktrace, a global leader in AI for cybersecuritytoday announces the launch of its new service offering, Darktrace Managed Detection & Response (MDR). The service combines its industry-leading detection and response capabilities across the enterprise with the expertise of its global team of analysts. This powerful combination complements internal security teams with AI-powered threat mitigation and professional alert management in Darktrace environments, allowing them to focus their resources on more strategic security efforts, such as improving cyber resilience.

Over 40% of security leaders cite improving and optimizing technology and processes in the Security Operations Center (SOC) as a top priority to improve defenses against the rise of AI-based threats according to the Darktrace State of AI Cybersecurity 2024 Report. As a leader in AI applications for cybersecurity challenges, Darktrace has been transforming security operations for thousands of customers for over a decade. Building on this expertise, Darktrace launched its MDR service in March 2024, enabling customers to maximize the benefits of effective human-AI collaboration. The service provides customers with enhanced hands-on analyst support with 24/7 managed detection and response, including SOC investigation and action on Darktrace alerts across the network, cloud, Operating technology (OT)Endpoints and Software-as-a-Service (SaaS) applications.

With MDR, Darktrace’s SOC team monitors customer environments for high-priority alerts indicating an attack, conducts investigations to warn customers of potentially serious incidents, and begins initial triage of AI actions through human intervention. The SOC carefully reviews the response actions taken by the autonomous AI and then takes proactive steps on behalf of the customer to contain threats, which may include expanding or escalating response actions. In this way, the SOC buys valuable time for internal teams to prepare for deployment, while gathering important contextual information for effective remediation.

Darktrace’s existing global SOC team of over 100 world-class cybersecurity analysts supports the service, providing comprehensive real-time knowledge, expertise in threat analysis and mitigation, and extensive field experience. Darktrace’s SOC provides 24/7 support and utilizes a follow-the-sun model with offices in the UK, US, and Singapore to ensure analysts are available and ready to provide support 24/7.

The service builds on Darktrace’s leadership and expertise and offers best-in-class recognition And Answer Skills. The Darktrace ActiveAI Security Platform uses its unique self-learning AI engine to detect known, unknown and emerging threats in real-time and provide an autonomous response to contain active threats without disrupting business operations. However, high-priority threats often require human intervention to make decisions after initial containment. Darktrace Managed Detection & Response now enables the Darktrace SOC to immediately intervene, perform the initial triage and gather context for internal teams, giving them additional time to coordinate an effective response to eliminate the threat. Other features and benefits of Darktrace Managed Detection & Response include:

  • Comprehensive coverage of network, cloud, OT, endpoint or SaaS applications offers one of the most comprehensive MDR services of any provider available today.

  • Unlimited access to Darktrace’s team of analysts Providing expert support around the clock for investigations into current threats or even in day-to-day operations.

  • Half-yearly operational efficiency reports with advisory insights with goals and recommendations to optimize and fine-tune deployments for maximum operational efficiency and suggestions to improve overall cybersecurity hygiene.

  • Quarterly MDR analyses Ensure deployments reach their full potential with tailored advice on workflow streamlining, model optimization, and custom use cases.

  • Regular MDR service reports Summary of all alarms triggered and resolved by Darktrace SOC to ensure complete service visibility.

“As cyber threats become more sophisticated and frequent, organizations are looking for ways to improve their security outcomes without increasing their teams’ existing workloads,” said Denise Walter, Chief Revenue Officer at Darktrace. “Our AI-powered MDR service gives our customers additional peace of mind, with a human Darktrace expert monitoring their environment 24/7 to keep them safe. Darktrace Managed Detection & Response brings not only the power of our technology, but also the power of our people directly to our customers’ environments.”

Darktrace Managed Detection & Response is available immediately for customers using Darktrace DETECT™ and RESPOND™ across network, cloud, OT, endpoint or SaaS applications. Darktrace partners can resell the service, adding value to customers with a complementary offering to their existing portfolio.

“At Grove, we are excited to partner with Darktrace to offer our customers their Managed Detection & Response (MDR) service. This collaboration seamlessly integrates our services and together, Darktrace’s MDR service and our dSOC service provide unparalleled security through skilled analytics and consistent monitoring,” said James Vintin, CEO of Grove Group, a global partner, reseller and distributor focused on defending its customers with advanced cybersecurity solutions. “Combining Darktrace’s 24/7 AI-driven threat mitigation and immediate intervention with Grove’s proactive daily analysis, Indicator of Compromise reports and continuous customer interaction ensures that potential threats are promptly identified and remediated. Our partnership improves our customers’ overall security posture and provides the best of both worlds: immediate and long-term protection against evolving cyber threats.”

To learn more about Darktrace Managed Detection & Response, register for the upcoming webinar on June 6 at 14:00 BST, 3:00pm AESTor 3:00 p.m. ET.


Darktrace (DARK.L), a global leader in artificial intelligence for cybersecurity, is on a mission to rid the world of cyber disruption. Groundbreaking innovations from our R&D teams in Cambridge, UK and The Hague, Netherlands have resulted in over 175 patent applications. Rather than studying historical attacks, Darktrace’s technology continuously learns and updates its knowledge of your business data and applies that understanding to transform security operations into a state of proactive cyber resilience. The Darktrace ActiveAI Security Platform™ provides a full lifecycle approach to cyber resilience that can autonomously detect and respond to known and unknown threats within seconds across the enterprise, including cloud, apps, email, endpoint, network and operational technology (OT). Listed on the London Stock Exchange in 2021, Darktrace employs over 2,300 people around the world and protects over 9,400 customers worldwide from advanced cyber threats. For more information, see

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